Our quality commitments
On March 13th, your tourist office was once again rewarded by obtaining the renewal of the QUALITY brand TOURISME™.
Our office has had the Tourism Quality Mark since 2013. This is therefore the second renewal of the mark, rewarding the commitment and work of the entire team in a process of continuous service improvement.
As a reminder, the Tourism Quality Mark is a national label valid for 5 years and based on 2 reference frames: a reference frame of 189 criteria for the services and commitments part and a reference frame of 199 criteria per tourist information office, 85% of these criteria must be respected to obtain the Tourism Quality Mark.
The TOURISME™ QUALITY MARK is awarded following an on-site audit and mystery tests carried out upstream. Thus, the Bretagne Côte de Granit Rose Tourist Office was audited on 2 and 3 December 2019 on the quality of its services and commitments: 99.20% of the criteria were met.